At Infinity Broadband we're happy for you to use your existing broadband router for your internet service providing it meets our compatibility guidelines.
Nevertheless, your Infinity Broadband service will likely be much faster than your current service, and therefore an NBN-ready wireless router will ensure you're getting the most value out of your plan.
Based on our own technical experience and customer feedback; we're proud to offer the following two choices of WiFi routers. From the entry-level budget model to the full-featured best of breed devices; upon making an enquiry we can recommend which device will be best suited to your internet needs.
Click here to apply now for an Infinity Broadband service!
If we’re not able to fix the issue over the phone, and the router is under warranty, we’ll promptly send you a replacement router along with details on how to return the faulty unit at Infinity Broadband's cost.
If the returned unit is found to be faulty due to accidental damage, deliberate damage or for reasons of misuse, Infinity Broadband will charge for you for the freight and cost of the replacement unit.
If the faulty equipment's warranty has expired, and we’re unable to resolve the issue over the phone, we can provide you with a replacement unit for the standard sell price on our website. If you accept our offer, we’ll promptly organise delivery of replacement equipment to you and apply the charges on your next scheduled recurring invoice.
The benefits given by this Warranty are in addition to your other rights and remedies which you may have under the Competition and Consumer Act 2010 (Cth) and/or other applicable laws in relation to the Product. Infinity Broadband's supplied hardware comes with guarantees that cannot be excluded under the Australian Consumer Law.
This warranty is provided by Infinity Broadband (ABN: 25 165 456 164)."